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Placing an order is easy and secure at The Stellar Boutique. We accept all major credit/debit cards through Pay Pal. Pay Pal is the simplest and safest way to make a payment online.
You do not need a Pay Pal account to make a payment, simply select ‘Don’t have a Pay Pal account’ and follow the instructions.
1st class & airmail delivery details:
Delivery costs for Uk:
1 item costs £3.50, each additional item costs £1
eg. 2 items cost £4.50, 3 items cost £5.50, and so on.
‘Super light’ items (iron-on patches) are charged at £1 per patch and 20p for each additional super light item.
Delivery costs for Europe:
1 item costs £4.50, each additional item costs £1
eg. 2 items cost £5.50, 3 items cost £6.50, and so on.
‘Super light’ items (iron-on patches) are charged at £2.50 per patch and 20p for each additional super light item.
Delivery costs for the USA, Canada, Australia and the rest of the world (outside of Europe):
1 item costs £10, each additional item costs £1
eg. 2 items cost £11, 3 items cost £12 and so on.
‘Super light’ items (iron-on patches) are charged at £3 per patch and 50p for each additional super light item.
We want all our customers to receive their items in perfect condition.
To ensure your order gets to you safe and sound we recommend opting for recorded delivery at an extra charge of £3.00 to the UK, £5.50 to Europe and £5.50 to the rest of the world.
The extra cost for recorded delivery will be added once to the total postage amount regardless of how many items are purchased.
We regret that we cannot be held responsible for items lost or damaged in the post.
All orders will be dispatched the next day where possible and no later than 3 working days after placing your order. Once the order has been dispatched you will receive a confirmation email. Delivery usually takes 1-3 working days to the UK, 3-7 working days to Europe.
Delivery to the USA, Canada, Australia and the rest of the world usually takes 7-10 working days but please allow a full 14 working days in case of unforeseen delays.
If you have not received your order within 21 working days, please contact us at: firstname.lastname@example.org
Please email us if you wish to purchase an item but you are from a country not yet compatible with The Stellar Boutique.
Please contact us when you place an order if you would like your item sent as ‘Urgent’. We will let you know the extra cost depending on what country your item is going to.
The Stellar Boutique wants you to be happy with your purchase.
If, however, you are not totally satisfied with your items you may return it to us in the same condition (with any original labels and packaging) by sending us an email and returning the item within 14 days of receiving your order. Please include your order details and the reason for the return.
We regret that we cannot refund the delivery cost for your item once we have posted it.
The customer is eligible for the return delivery cost.
For more information, queries or returns please contact us here:
You can also call us or send a Whatsapp to 07495 585757
HAPPY SHOPPING xx